Terms and Conditions
Terms and Conditions for Hiring Inflatable Nightclubs and Party Venues
1. Booking & Payment
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All bookings must be made in advance and confirmed by Wild Party Hire.
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A £50 non-refundable booking deposit is required to secure your chosen date. Your booking is not confirmed until the deposit has been received.
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The remaining balance must be paid no later than 7 days before the hire date.
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Late or non-payment may result in cancellation of the booking.
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A £100 refundable damage deposit must be provided in cash on delivery.
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The damage deposit will be returned following collection, provided all hired equipment is returned in the same condition as supplied, with no damage, missing items or excessive cleaning required.
2. Delivery & Collection
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Delivery and collection times are subject to availability. Approximate timings will normally be provided around one week before your event.
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Wild Party Hire will deliver and professionally install the equipment at the agreed location.
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Collection will take place at the end of the agreed hire period.
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Only members of the Wild Party Hire team are authorised to collect our equipment. Under no circumstances should any hired equipment be handed over to another person or third party.
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A delivery fee applies depending on the location of the event. The applicable delivery charge will be confirmed as part of your booking.
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Bookings taking place during the Christmas and New Year period, including New Year's Eve, are subject to an additional seasonal surcharge.
3. Site & Setup Requirements
Wild Party Hire operates a range of inflatable nightclubs and party venues in different sizes. Each product therefore has its own minimum space, access and setup requirements.
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The specific site requirements for the equipment you have booked will be provided with your booking confirmation email.
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It is the customer's responsibility to read these requirements and ensure the site is suitable before the day of hire.
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The setup area must be flat, level and clear of obstructions including trees, bushes, fences, overhead cables and other structures.
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The customer must ensure there is sufficient clear space around the inflatable in accordance with the requirements provided for their chosen product.
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If the available space does not meet the requirements provided and we are unable to safely install the equipment upon arrival, the booking may be cancelled and payments made may not be refundable.
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The customer must ensure that the ground is suitable for safely anchoring the inflatable.
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Artificial grass must be declared before your event. Traditional ground pegs cannot be used through artificial grass, and alternative anchoring arrangements may be required.
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If you are unsure whether your garden, venue or surface is suitable, please contact us before your event.
Access Requirements
The customer is responsible for ensuring adequate access for delivery, setup and collection. All access routes must be clear of obstructions before our arrival.
Any additional access requirements specific to your chosen equipment will be detailed in your confirmation email.
4. Safety & Supervision
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The customer is responsible for ensuring the hired equipment is used safely and correctly throughout the hire period.
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Responsible adult supervision is required at all times.
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Smoking, naked flames and barbecues are strictly prohibited inside or within the immediate vicinity of any inflatable structure.
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Inflatable nightclubs are not bouncy castles. Bouncing, climbing, running into the walls or deliberately misusing the inflatable is strictly prohibited.
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No sharp objects or glassware are permitted inside the inflatable nightclub.
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The blower and its ventilation areas must remain clear and unobstructed at all times.
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The customer agrees to follow any safety instructions provided by Wild Party Hire.
Weather Conditions
Inflatable structures must not be operated in wind speeds exceeding 24mph.
If weather conditions or forecasts indicate that the equipment cannot be safely installed or operated, Wild Party Hire reserves the right to cancel the hire on safety grounds.
Where Wild Party Hire cancels because the forecast exceeds safe operating limits, the customer will be offered the option to reschedule to an alternative available date or receive a refund.
5. Overnight Hire & Blowers
Where overnight hire is included or agreed:
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The inflatable must remain correctly inflated throughout the hire period.
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The blower must remain operational continuously, including overnight, unless specifically instructed otherwise by Wild Party Hire.
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The customer must not switch off, disconnect, move or interfere with the blower or inflation system.
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If blower noise is likely to be a concern, please contact us before your event as a blower silencer may be available upon request.
6. Damage, Cleaning & Breakages
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The customer is responsible for the care and security of all hired equipment from completion of setup until collection by Wild Party Hire.
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Any damage, breakages or missing equipment must be reported to us immediately.
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The customer may be responsible for the reasonable cost of repairing or replacing equipment damaged during the hire period.
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The £100 cash damage deposit may be retained in full or in part where damage, missing equipment or excessive cleaning is identified.
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Where repair, replacement or specialist cleaning costs exceed the £100 damage deposit, the customer will be responsible for the additional reasonable costs.
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Cigarette burns or other smoking-related damage may result in the damage deposit being retained and additional repair or replacement charges where applicable.
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Party poppers, henna, face paint, coloured streamers and silly string are strictly prohibited on or near the inflatable
- structure because they may cause permanent staining.
- The customer will be responsible for damage caused by prohibited materials or misuse of the equipment.
7. Cancellation
Cancellation by the Customer
- The £50 booking deposit is non-refundable in all circumstances where the customer chooses to cancel.
- If the customer cancels more than 7 days before the hire date, the £50 booking deposit will be forfeited, but no remaining hire balance will be due.
- If the customer cancels within 7 days of the hire date, the full hire payment will be forfeited and no refund will be issued.
- If the full balance has not yet been paid when a cancellation is made within 7 days of the hire date, the outstanding balance will remain payable.
- All cancellations must be communicated to Wild Party Hire as soon as possible.
Cancellation by Wild Party Hire
If Wild Party Hire is unable to fulfil the booking, we will make reasonable efforts to offer an alternative solution or alternative available date.
Where a suitable alternative cannot be provided, payments made for the affected hire will be refunded.
Weather-related cancellations are subject to the provisions set out in the Weather Conditions section of these Terms and Conditions.
8. Customer Responsibility & Liability
- The customer is responsible for ensuring that all guests use the hired equipment safely and in accordance with these Terms and Conditions and any instructions provided by Wild Party Hire.
- The customer is responsible for supervising the equipment throughout the hire period.
- Wild Party Hire will not be responsible for injury, loss or damage resulting from misuse of the equipment, failure to follow safety instructions, prohibited activities or circumstances outside our reasonable control.
- Nothing in these Terms and Conditions excludes or limits any liability that cannot lawfully be excluded or limited.
9. Lighting & Special Effects
Some Wild Party Hire setups may include flashing lights, strobe effects, rapidly changing lighting patterns, lasers and smoke effects.
These effects may not be suitable for individuals with photosensitive epilepsy or certain light sensitivities.
The customer is responsible for making guests aware that these effects may be in operation during the event.
If you require particular lighting or effects to be disabled, please discuss this with Wild Party Hire before your event.
10. Changes to These Terms
- Wild Party Hire reserves the right to update these Terms and Conditions when necessary.
- The Terms and Conditions applicable to your booking will be those supplied or made available in connection with your booking.
- These Terms and Conditions supersede previous versions relating to the same hire.
11. Contact Wild Party Hire
For questions regarding your booking, site requirements or these Terms and Conditions, please contact:
Wild Party Hire
Telephone: 07806 744 782
Email: info@wildpartyhire.co.uk
By making a booking with Wild Party Hire, the customer confirms that they have read, understood and agreed to these Terms and Conditions.